We’re Hiring!
Join Us On Board!

Are you passionate about sustainable transit and working with the public?

In preparation for ION Light Rail Transit (ION LRT) service, we’re hiring Light Rail Vehicle (LRV) Operators in the Region of Waterloo.

As an LRV Operator, you will be at the forefront of the ION LRT, providing high quality, reliable service on the 19km track, from the Conestoga Station in Waterloo to the Fairway Station in Kitchener.

If you are safety-driven and customer focused with a strong attention to detail, then this is the challenge you’ve been looking for!

About Keolis

Keolis is the largest light rail operator in the world and a leading provider of passenger rail and transit services, carrying nearly 10 million people through public contracts in Canada. As part of the exciting transformation of the transit system in the Region of Waterloo, Keolis Grand River is the operator and maintainer of the ION LRT.

We are committed to enabling a transformative approach to public transit, through a focus on safety and customer service that supports sustainable development and growth in our Region. Our ability to meet this commitment and provide outstanding passenger experience depends on the talents and diversity of our team.

We are looking for motivated people who believe in our values: We Imagine, We Care and We Commit. Being part of the Keolis team means to be valued, supported and achieve success.

Keolis offers a fast-paced, customer oriented, exciting work culture based on goal setting, promoting accountability and professional growth.

For more information about Keolis, please check out our website at www.keolis.com/en

About The Job

LRV Operators have many important responsibilities that are vital to the success of the ION LRT in the Region of Waterloo. The safety of our passengers and community is always their first responsibility. They are also, of course, responsible for operating the LRV in a way that passengers can depend on – ensuring that timelines are met and passengers are well-informed of any service changes.

In addition to being safety and customer focused, candidates must have excellent English communication skills, a valid Class G driver’s licence, and a high school diploma.

As employees of Keolis, LRV Operators will receive a competitive salary, group benefits, RRSP matching, and an education and training plan.

What are the Next Steps?

If you’re still with us at this point, great!  Here’s what to do next.

Keolis Grand River is using a five-step hiring process for LRV Operators.  You must successfully complete each step before becoming eligible to move on to the next step.

Successfully completing a step does not guarantee that you will be invited to participate in the next step.

  1. Fill Out the Application
    You’ll start by completing an online application, which includes submitting your resume on Indeed. We will also ask you to answer a few questions to help us understand your motivation in pursuing a career with us and your fit for the LRV Operator opportunity.
  2. Aptitude Assessment
    The second step is to complete an online aptitude assessment to determine your suitability for the role.
  3. Interview
    In this step, representatives from our operations and human resources teams will meet you in-person to get to know you better. Behavioural questions will be asked to assess your fit with Keolis. You will also be asked to provide work-related references that Keolis may contact.
  4. Dashboard Assessment & Tour
    As the last step, we will invite you to conduct a computer-based practical assessment. This assessment will help measure your attention to detail, multi-tasking, responsiveness and manual dexterity. You will also be provided a tour of our facility and have the opportunity to ask us questions. This activity will take approximately 2 hours at our Keolis Grand River facility.
  5. Candidate Pool
    Congratulations! You have successfully completed all the steps in the LRV Operator hiring process. You are now entered in to our pool of successful candidates. Once training is confirmed we will provide the job offer, and arrange the post-offer medical assessment, including a drug/ alcohol test as well as a background check.